Terms of Sale
We offer a 30 days return policy on all our items, according to UK's Consumer Rights Act. 100% Customer Satisfaction is our number one priority. If there is any problem with the stones you have purchased, please complete the Product Returns Form. We will contact you as soon as we get it.
We guarantee our items to be 100% as described or your money back. All refunds are made via the same method as payment received. The shipping costs are non-refundable.
Security & Privacy
Gemstones Brazil prioritises the security of our customers' data. We ensure that both our transaction process and our customers' information is secure.
All gems are guaranteed to be as stated. Every gemstone is a natural gem. We do not deal in synthetic or lab-created “gems”.
Cards: We accept Visa, Master Card, American Express, Dinners Club International, Discover, UCB.
PayPal: We accept PayPal. It’s fast, secure, and easy!
Bank Transfer: Please email us for Bank Transfer options.